Why is my DHL shipment on hold in Singapore?
Most common one is custom department wants to physically inspect the shipment. In this case Dhl has to put shipment on hold until inspection is done. Another reason could be a duty levied by custom or another government agency which shipper/receiver must pay.
What does it mean if my shipment is on hold DHL?
The “DHL shipment on hold” phrase is just shipping/logistics and courier business jargon, which means that your package/shipment has stopped moving to its destination due to one reason or the other. As such, you may not receive your package within the given/estimated delivery time.
How long will my package be on hold DHL?
for 7 days
As per our global standard operating procedures we hold shipments for 7 days, or even longer if we have an “Agreed Delivery” date. We will not charge for this storage. Before we return a shipment we always contact the shipper first for new instructions. We can reroute to an alternative address, return or even dispose.
Why is my DHL shipment on hold 2020?
Shipment on hold in courier clearance generally means the package is to be examined by Customs in detail. Shipment on hold in dhl means there might be some sort of documentation missing or might be the processing has stopped due to some reasons.
What’s meant by shipment on hold status in DHL express how much time will it take to proceed?
It means it held at one of dhl facility due to incomplete or incorrect paper work. This may also means there are some additional custom duty pending which requires sender/receiver confirmation. Dhl will contact concerned party in this case and try to fix issue but shipment will not move until then hence ON Hold status.
What does on hold mean for shipping?
Modified on: Fri, Dec 29, 2017 at 11:19 AM. If you received an email stating that your Item was on HOLD it means that your package is in Processing and will be shipped out at the earliest convenience. Common reasons that your package might be on HOLD include: 1. The item is taking some extra time in processing.
What does it mean for a shipment to be on hold?
Shipment on hold, it’s usual terminology is shipping, logistics and courier business. It means your shipment or cargo or cargo delivery or transfer of ownership has been temporary denied because of some reasons.
Why are parcels taking so long to be delivered?
The most common factors leading to delayed delivery are the following: Misspelt, incomplete or outdated address – when the courier driver fails to deliver the package to an address which is difficult to find, a new delivery attempt will not be made unless the customer provides all the necessary details.
Why is my shipment delayed?
Truck breakdowns, accidents, traffic challenges, natural disasters, changes in carrier routes, severe weather, and staffing fluctuations in Post Office facilities are just a few unusual reasons why your package may be delayed.
Why is my delivery late?
The volume of mail fluctuates daily; therefore, delivery times are not guaranteed. Unusual circumstances (such as traffic, staffing fluctuations, severe weather, natural disaster, changes in carrier route, etc.) can cause deliveries to be made after this time.
Why didn’t my package arrive on expected delivery date?
Incorrect address—Mistyped addresses are often the reason why USPS delivery is late. Missed package delivery—Oftentimes, the courier cannot deliver because no one is home. In that case, they will leave the package at the nearest post office and a pickup notice at your location.
Where to find DHL Express Servicepoint in Singapore?
DHL Express ServicePoint – Remax Jurong Point. 1 Jurong West Central 2, #03-19 Jurong Point Mall, Singapore 648886. Operational Hour : Everyday 11:00am to 09:00pm. DHL Express ServicePoint – Genelutions SIMS CLOSE. 2 SIMS CLOSE, #06-07, Gemini@Sims, Singapore 387298.
What does it mean when a DHL package is on hold?
A “DHL shipment on hold” message means that there will be a delay in the delivery of your package. The hold normally isn’t longer than 1 week. Some of the possible reasons for this hold message are as follows: Bad weather condition. Other forms of natural disasters. Port congestion.
How do I contact DHL customer service?
CONTACT. For enquiries on DHL Express products and services : FIND A DHL EXPRESS RETAIL STORE NEAR YOU. CHAT WITH US. MESSAGE US : +65 3129 2010 *Note: For DHL Express account holders and/or if you are using a return label, please visit one of our four service centers or contact our customer service.
Where is the DHL Express Expo service centre located?
DHL Express Expo Service Centre Greenwich 1 Greenwich Dr, Singapore 533865 Operational Hour : Monday – Friday 08:30 am to 06:00 pm Closed on Weekend and Public Holidays DHL Express Airport Service Centre