Does Pelican have lifetime warranty?
Pelican Products, Inc. (“Pelican”) guarantees its injection molded products for a lifetime against breakage or defects in workmanship. Pelican will either repair or replace any broken or defective product, at our sole option.
Does Pelican replace broken phones?
Pelican Products, Inc. (“Pelican”) guarantees its Pelican ProGear™ Vault Series and Pelican ProGear™ Protector Series Mobile Device Covers for a lifetime against breakage or defects in materials and workmanship. Pelican will either repair or replace any broken or defective cover at our sole option.
How do I return my Pelican case?
To return items, contact our pelican.com customer service team or call 844-805-8142 to get a return authorization (RA) number. Contact our customer service by email or phone if you are returning 5 or more items. Returns without a valid RA number will be rejected.
How do I submit a warranty?
Steps in Filing a Home Warranty Claim
- Verify and understand your coverage.
- Request a service visit to file a warranty claim.
- Pay the service fee and uncovered repair expenses.
Do I need to register my Pelican phone case?
You do not need to register mobile case products on the Pelican website in order to receive the lifetime warranty. The registration system is not set up for mobile products. Please retain your proof of purchase or order confirmation (sent via email) and you will be covered.
Do I have to register my Pelican phone case?
Do I have to register my Pelican case?
Product Registration You do not need to register mobile case products on the Pelican website in order to receive the lifetime warranty. The registration system is not set up for mobile products. Please retain your proof of purchase or order confirmation (sent via email) and you will be covered.
Can you paint Pelican cases?
From the Pelican FAQ Due to the nature of the polypropylene being chemically inert, very little will attack the material. That also means that very few adhesives and paints will adhere satisfactorily.
How do you process a warranty claim?
Warranty Process Flow:
- Vehicle Owner comes to dealer.
- Dealer determines if automotive part defect is under warranty.
- If valid, dealer files warranty claim.
- Warranty assessors may review claim for accuracy.
- Claim is either approved or rejected.
- If approved, claim is processed through the finance and dealer is reimbursed.
How do I write a warranty claim letter?
Write Your Letter Step-by-Step
- Write Your Letter Step-by-Step. Give a full description of the product’s defect.
- State what action you expect according to the warranty terms.
- If possible, include copies of applicable documents such as the receipt or warranty statement.
- Thank the reader and encourage a prompt reply.