How to configure email in vicidial?

How to configure email in vicidial?

Email Configuration in Vicidial admin

1. Installed following perl Cpan modules.
2. Enabled allow emails in System Settings.
3. Enabled Modify Email Accounts option in Admin interface Options.
4. Added Email group inside Inbound Menu.
5. Added IMAP Email Account inside Admin->Email Accounts.
6. Enabled Allow Emails in Campaign Settings.

How do I set up Vicidial?

At the login prompt, type ‘root’ and password as’vicidial’. Then press ENTER. At the command prompt, type ‘os-install’ and press ENTER. You can change the default language,keyboard layout and Time zone.

How much does VICIdial cost?

How much does VICIdial cost? VICIdial’s pricing starts at $400.00 per server per month.

What is Vicidial agent?

VICIdial provides contact agents with a Unified Agent Screen. This feature allows them to handle inbound and outbound phone calls, as well as inbound emails and website customer chat sessions without having to open multiple screens and change views from one screen to another. AS. Amir S. Manager.

Is VICIdial free?

In summary, VICIdial is everything you always wanted in a predictive dialer or software dialing solution, and it is absolutely free of charge!

How do I set inbound calls in VICIdial?

Re: Vicidial Inbound Calls Config

1. Go into Admin -> Carriers -> Add New Carrier and fill out the form with:
2. Once that is up and working you’ll go to Inbound -> Add A New Ingroup and make one to queue your calls.
3. Attach your in-group to your campaigns and have you agents select the group when logging in.

How do I make a conference call with Vicidial?

Agent calls other supervisor by clicking on Transfer Button => Dial with Customer. Once the supervisor picks up the call, all 3 will be in conference. Now, agent will hangup the call by clicking 3-way leave button.