Does Home Depot have a strict return policy?

Does Home Depot have a strict return policy?

Most new, unopened merchandise sold by The Home Depot can be returned within 90 days of purchase, unless noted in our Return Policy Exceptions Return Policy Exceptions. Receipts for purchases made with a credit or debit card or by check may be located in our system within 30 days of purchase.

Can you return unused flooring?

Installed flooring is considered the property of the owner/installer and cannot be exchanged or returned for any reason. Special orders cancelled prior to shipping can be cancelled without penalty and refunded in full, including the cost of shipping.

What is the restocking fee at Home Depot?

Home Depot charges a 15% restocking fee for special order items in order to compensate for procurement and delivery expenses associated with these products.

How long do I have to return something to Home Depot?

Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.

Does Home Depot Track returns?

Unlike many other retailers, Home Depot only tracks returns that are not accompanied by a receipt, he said.

Can floor and decor look up a receipt?

Hi Bryan, we can locate your receipt with the phone number on file. If you’d like, please private message us and we will provide further information. Thank you! We picked out the NuCor Vinyl Flooring for our new home from Floor and Decor.

How long does it take for Home Depot to refund money?

Should you bring the item to the store, it will take between two to ten business days for the money to be returned to your account. Sending the item back via mail adds a few days to the wait, as the warehouse needs time to process the product.

Can you return something after 90 days?

You cannot return an item to Target after 90 days without a receipt. However, you may receive store credit or an exchange if you can present an alternative proof of purchase such as digital barcodes or packing slips.

How do I talk to a real person at Home Depot?

Contact Us

1. Customer Questions. Click here or call 1-800-HOME-DEPOT (1-800-466-3337)
2. Applicant Questions. For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions.
3. Vendor/Supplier/Provider Services.
4. Media Inquiries.
5. The Home Depot Foundation.

What is return abuse?

Return abuse is a form of “friendly fraud” where someone purchases products without intending to keep them. Perhaps the best known form of this abuse is “wardrobing” or “free renting” – in which the person makes a purchase, uses the product(s), and then returns the merchandise.

Why do they ask for ID when returning?

Stores will often ask you to show your driver’s license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse.

Can I return items to floor and decor without a receipt?

How do I return my product? If you are not completely satisfied with your store or online purchase, simply return the merchandise to any Floor & Decor within 90 days of purchase with a valid sales receipt, and we will refund your purchase. If you do not have a receipt, a valid photo ID is required.